Job Description

The ROC Transportation Lead works across the EU in a cross-functional environment with Carriers, Supply Chain, FCs and the Retail organizations to determine future demand for transportation resources, and translates the aforementioned into accurate capacity plans. S/he also maintains and reports up to date and accurate statistics, management reports and analysis. S/he also facilitates the flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impact customer experience and business continuity.
Responsibilities include, but are not limited to:

• Delivers small to medium scale projects from initiation through delivery.
• Writes effective standard operation procedures based on business requirements.
• Determines corrective action for risks and obstacles with assistance from senior program managers.
• Participates in recruiting efforts.
• Active in the training and/or development of others.
• Executes vision and goals for the team or department.
• Functional specs and technology decisions must be reviewed by more senior program managers or manager.
• Uses professional concepts learned in school or through some other formal training to identify problems and initiate solutions.
• Operates with autonomy, some oversight and direction is required.
• Has discretion regarding matters within their area of responsibility.
• Work requires creativity and judgment.
• Responsibilities are non-routine in nature and vary from day to day.
• Lead sets overall objectives and resource availability; completed work is reviewed for compatibility with other work and/or effectiveness in meeting expected results.
• Leads are available for consultation and training, but encourage employee to operate autonomously.
• Will regularly identify, discuss and bring forward issues or ideas to more senior team members.
• Will serve as escalation point for transportation specialists
• Owns, tracks, or escalates issues to ensure that they are addressed, documented
• Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfilment Centers).
• Provide real-time customer experience by working in 24x7 operating environment.

Required Knowledge, Skills, and Abilities

S/he is an expert in the transportation function (inbound and outbound), is able to independently define processes considering long term sustainability and repeatability. S/he handles escalations and takes ownership of projects/tasks beyond core responsibilities. S/he works as a frontline operations leader, owning the shift and providing support and guidance to a team of Transportation Specialists. 2+ years of experience working within transportation industry. Proficiency in SQL is desired. Master’s degree or equivalent in Logistics/Supply. Chain/Mathematics/Science/Engineering/Business Development. Experience developing and growing a business/start-up/association.