Job Description

JOB DESCRIPTION

Administrator/Receptionist (Full time)

London Harley Street, 2 Harley Street, London, W1G 9PA

Competitive hourly rate + Perkbox + Bonus + Commission + 33 days annual leave + Staff discounts

A bit about us - and why we need you!

Treating over 25,000 clients each month through a nationwide network of over 75 clinics, sk:n is the UK’s leading provider of advanced skin treatments. We have a truly recognisable brand which has been carefully built over 28 years on the foundations of efficacy, knowledge and trust. Simply put, our aim is to give people greater self-confidence through better skin. Whether we’re getting rid of unwanted facial hair, treating acne, removing blemishes or reducing the signs of ageing, we change lives every day and it’s something we’re extremely passionate about. We are expanding our clinic network throughout the UK which means it’s a hugely exciting time to become part of our team!

The Opportunity
We are currently recruiting for administrators/receptionists to work on a full time contract to join the team in our London Harley Street clinic. This is a crucial role and you will be heavily involved in the day to day running of our clinic, providing a professional and friendly reception for clients, managing the diary, handling general enquiries and advising clients on suitable treatments and products. You will also be responsible for carrying out administrative duties including handling the post, filing, transferring information from paper to computer records; downloading images from a digital camera and updating excel spread-sheets.

What’s in it for you?
We offer a new and challenging career path within the rapidly expanding Aesthetics industry. You will receive full training in our treatment and product range, a competitive salary, bonus, and heavily discounted treatments and products. You should be willing and able to work evenings and weekends.

JOB REQUIREMENTS

Experience, Qualifications and Personal Qualities:
The most important aspect of your role is delivering excellent customer service, and as such we are interested in hearing from applicants with the following skills and experience:

• Previous experience in 5 Star Client Relations in the hotel / beauty counter / spa / leisure / retail sector.
• Calm, efficient and organized.
• The ability to listen and respond to demanding client needs.
• Excellent personal presentation and communication skills.
• A passion for delivering exceptional levels of client service.
• Experience of using Microsoft Office Products and electric retail systems.

Required Knowledge, Skills, and Abilities

• Previous experience in 5 Star Client Relations in the hotel / beauty counter / spa / leisure / retail sector. • Calm, efficient and organized. • The ability to listen and respond to demanding client needs. • Excellent personal presentation and communication skills. • A passion for delivering exceptional levels of client service. • Experience of using Microsoft Office Products and electric retail systems.