Job Description

We are looking for a committed individual with a positive attitude, good interpersonal skills and helpful attitude. If successful, you will work in new builds at our flagship Parkside development in Lewisham welcoming residents, responding to enquiries in person, email and over the phone, providing guidance to visitors, as well as other ad hoc activities.

The role requires basic IT skills, with knowledge of windows 10 as well as MS office software.

The shift pattern for this role is 16 hours a week, working 2 days a week between (Monday to Wednesday).

Training and uniform will be provided.

Required Knowledge, Skills, and Abilities

Providing a residential concierge service or other similar front of house role. Experience of providing excellent customer services.Able to priorities own workload and adopt a flexible approach to work. Excellent communications skills. Physical fitness and mobility is a requirement as heavy lifting is sometimes involved. Able to complete basic paperwork e.g. incident logs. Able to work with little supervision sometimes in pressurized situations. Ability to deal with people with tact and diplomacy with confidence especially in difficult or challenging situations. Must be prepared to work outside normal working hours on an occasional basis.