Job Description

The applicant will need to ensure optimal cost, efficiency, quality, and customer satisfaction. They are expected to create a culture of delivery excellence & commercial dynamism and given the space & support to make a personal mark on the future of this rapidly growing business unit.

Accountabilities

• Delivery Model ownership & definition; Accountable for Operational insights & options to allow the Leadership team to collectively design the optimal delivery model
• Supplier Recruitment & Management; Accountable for recruitment & ongoing management of all suppliers, ensuring optimal blend of customer experience, flexibility and cost
• Project Planning & Design Management: Accountable for Project Manager direct reports, developing and implementing the detailed design, installation project plans and Programme Management
• Survey & Installation process: Responsible for optimizing the end-to-end installation process
• Customer Contact: Where needed, directly responsible for pricing and organizing large, complex, high value projects
• Customer satisfaction: Establish strong relationships with the customer and feedback to senior management team, ensuring a high level of customer satisfaction
• Operational Risk: Responsible for managing and monitoring all operational risks
• Reporting: Provide the senior management with detailed and on-time progress reports, tracking project timescales, resources, HSE and budget
• Governance: Ensure the Governance framework is appropriately followed for all technical decisions
• Stay up-to-date on the latest processes and advancements in the industry
• Ensure pricing strategies are delivered on jobs to achieve agreed margin and management of costs for Infrastructure related spend
• Work with Partnerships and Sales team to support attendance at client meetings to assist securing of contracts and upsell of existing client relations to win new site

Required Knowledge, Skills, and Abilities

Industry Experience/Expertise: Candidate must have extensive Electric Vehicle Charging experience or clear transferable experience from construction & electrical engineering - ideally beyond with some experience of end-to-end customer requirements, i.e. energy consumption & whole site technologies including storage, generation & resale. Candidate must have a firm understanding of CDM regulations, the roles of Contractor, PD & PC. OLEV: Knowledge of grant scheme and all the requirements involved. Attention to detail: Apply a forensic approach to each stage of the installation process to ensure a 'right-first-time' outcome. Passion & Flexibility: Must be comfortable working in a highly dynamic/flexible environment, working with others in high challenge & high support relationships and have the passion to help a small business grow & succeed in a corporate environment.