Job Description

Working in our Service Centre, as a Customer Service Advisor you will consistently deliver the highest levels of customer service over the telephone, ensuring orders, cancellations and amendments for all accounts are keyed within contract terms.

What we can offer you:

• Competitive salary + eligible for monthly performance related bonus.
• Contributory pension.
• A wide range of benefits (salary exchange, share incentive plan, colleague discount across all Travis Perkins Group and discounts for more than 1000 retailers).
• Support, guidance and training throughout your role.
• The opportunity to both work in and develop your career in an exciting, fast-paced environment.

Required Knowledge, Skills, and Abilities

The successful applicant must be able to demonstrate the following:- Customer focused, proving an outstanding level of service. Excellent communication skills both written and verbal. Organized with a high level of accuracy and attention to detail. The ability to multi task, priorities and work under pressure. A warm and friendly nature. Team player with a can do, will do attitude. Ability to handle high volume of telephone calls.