Job Description

As the Service Assistant it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.

You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. You’ll tell them about the amazing work we do and what their money is funding.

The package Benefits for working at the National Trust:

• Flexible working whenever possible

• Free parking at most locations

• Discounts in high street stores, cinemas, National Trust properties and cafes.

• Free entry to our properties for you, a guest and your children (under 18)

• Generous annual leave

• Subsidized health cash plan

• Free 24-hour support service

• Substantial pension scheme of up to 10% basic salary

• Training & Development tailored to you

• Up to 5 days of paid volunteering for you.

Required Knowledge, Skills, and Abilities

Who we're looking for You’ll need: A can do attitude. Genuine enthusiasm for working with people. Excellent customer service skills. A willingness to learn new skills. Ability to work well in a team. Good understanding of the National Trust and what we do.