Job Description

The Account Manager’s role is to ensure smooth delivery of our client’s contractual promise to its customers throughout the trading period.

Responsibilities will include;

• Working with the field-based Account Managers and internal team to resolve issues in maintenance, recharges and warranty claims with the customer
• Working within the Sales Team supporting the Sales Managers securing new and retaining existing customers.
• Developing working relationships with all departments within the business
• Working within a Team of Account Managers offering support where required to our colleagues.
• Communicate clearly with all parts of the business to ensure transparency and accuracy of information, this will include fully utilising the CRM system when implemented.
• Proactively assist in the coordination of maintenance and repair for our vehicles whilst with our customers.
• Interrogating systems and processes to ensure customer service is seen as second to none
• To ensure commercial and contractual control of vehicles contracted to customers and co-ordination of the efforts of all parties involved in the execution of a specified project or range of projects.

This is an exciting opportunity to join a dynamic company as they are growing.

Required Knowledge, Skills, and Abilities