Job Description
The Account Manager’s role is to ensure smooth delivery of our client’s contractual promise to its customers throughout the trading period.
Responsibilities will include;
- Working with the field-based Account Managers and internal team to resolve issues in maintenance, recharges and warranty claims with the customer
- Working within the Sales Team supporting the Sales Managers securing new and retaining existing customers.
- Developing working relationships with all departments within the business
- Working within a Team of Account Managers offering support where required to our colleagues.
- Communicate clearly with all parts of the business to ensure transparency and accuracy of information, this will include fully utilising the CRM system when implemented.
- Proactively assist in the coordination of maintenance and repair for our vehicles whilst with our customers.
- Interrogating systems and processes to ensure customer service is seen as second to none
- To ensure commercial and contractual control of vehicles contracted to customers and co-ordination of the efforts of all parties involved in the execution of a specified project or range of projects.
You will be self motivated and have excellent relationship building skills.
This is an exciting opportunity to join a dynamic company as they are growing.