Job Description

There’s lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks:

• Providing friendly, considerate customer service (and really getting to know customers)
• Preparing and presenting our products, including from the bakery
• Keeping the store well stocked and looking good
• Thinking on your feet if there’s an issue or problem to solve
• Promoting co-op membership, and the local projects we support

As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including:

• A competitive pay rate
• Premium rates for hours worked before 6am or after 10pm (and on boxing day/good friday/easter sunday)
• Flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts
• 20% off co-op branded products in our food stores all year-round
• 10% off other brands all year-round, which doubles to 20% on the friday and saturday after every payday
• Discounts on other co-op products and services
• Pension with up to 10% employer contributions

Required Knowledge, Skills, and Abilities

We’re not looking for any specific experience or qualifications – we provide full training. It’s your personality, skills, motivation and values that matter. You’ll need to show us: A real passion for customer service. Great communication and listening skills. The ability to work well in a team, and achieve team and individual goals. An enthusiastic approach and willingness to support your colleagues when the store gets busier. The flexibility to work a range of shifts to support the opening times of the store.