Job Description

Your role will be to critically review and investigate what companycurrently do and what we need to do to improve from a customer perspective, focusing on key themes in areas which matter to our customers. In this role, you will arrange, chair and organize meetings and actions of the Scrutiny Panel and assist in the preparations and presentation of reports and recommendations to the Customer Committee. You will also participate in the selection and recruitment of new members as required whilst being mindful to minimize vacancies. You will work in partnership with company ensure that the Scrutiny Panel is appropriately skilled, trained, well balanced and representative.

What’s in it for you?

You will benefit from:

• Training and support contributing to your own personal development
• Increased self-confidence
• Rewarding use of any extra time you have
• You will be paid and provided with IT equipment to do the job

Required Knowledge, Skills, and Abilities

This is an exciting opportunity for an individual who is able to exercise sound independent judgement and can demonstrate the ability to persuade, influence and make recommendations to others clearly and objectively. To hit the ground running, you will already have basic knowledge of the housing sector and its impact in the areas that company operate and understand the needs of the diverse communities we serve. It is advantageous if you have an understanding of how a committee operates and you must be able to work to agreed timescales and deadlines. In addition to the ability to understand written performance data in the form of spreadsheets, statistics and chats.