Job Description

• First point of contact for all patients
• Providing high quality customer service to all patients
• Working in a busy reception team
• Taking a high volume of inbound calls
• Inputting and updating customer records on various electronic systems
• Dealing with sensitive information
• Undertaking general tasks as a part of a busy reception team

Required Knowledge, Skills, and Abilities

Previous receptionist experience is essential. A well-rounded background within customer care would be ideal. Good telephone manner. Competent with Microsoft office package.