Job Description

NIGHT SHIFT

Responsibilities include, but are not limited to:

• Managing the day to day team of Program Managers to ensure that all the loads are being managed in the most efficient way with the highest quality.
• Reporting and analysis through tools, portals and reports; following solution-driven approach to systems and processes, using advanced computer literacy (Excel, PowerPoint, Outlook and Word)
• Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
• Develop and understand performance metrics to assist with driving business results.
• Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure that they are delivered.
• Scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by ROC.
• Communicate with Carriers and internal customers (Planning, Fulfillment Centers).
• Provide real-time customer experience by working in 24*7 operating environment.
• Interacts with internal and external stakeholders and Senior Leadership to develop and manage change.
• Experience in a transportation operations role at a larger 3PL is a plus
• Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.
• Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems).

Required Knowledge, Skills, and Abilities

Bachelor's degree or equivalent with excellent academic record, with Logistics/Supply Chain/ Mathematics/Science/Engineering subjects. Work experience in operations/supply chain/logistics/e-commerce. Ability to prepare, report and interpret large sets of data. Proficiency in Advanced Excel. Fluent in English. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Strong inter-personal and relationship-building skills. Experience in Project Management.