Job Description

• Welcome visitors into our showroom, establish their needs and wants and give them a guide price of their dream kitchen
• Guide them through the design process and demonstrate why customers choose Wren Kitchens
• Book customer appointments for home measures & design consultations
• Actively listen and capture customer requirements to ensure the design meets or exceeds expectations
• Generate inspirational designs from customer requirements using our purpose-built 3D CAD software
• Confirm all details with customers prior to delivery and gain their sign off using our customer charters & contracts to ensure errors are minimised
• Explain key documents to customers so they are clear on what they are receiving as part of their purchase
• Present multiple approved finance and payment methods
• Follow up on customer enquiries who are yet to book showroom appointments
• Adherence to compliance processes as directed by the Showroom Manager
• Maintain a kitchen order bank to ensure customers are communicated with and deliveries are booked on time

Required Knowledge, Skills, and Abilities

Previous kitchen experience is beneficial but isn’t essential as we believe in growing our talent. We provide full training when you join, through our Training Academy course, all you need is the passion and desire to deliver an exceptional service to our customers.