Job Description

• Processing a high volume of inbound calls and diverting to relevant sales managers / taking messages when not available
• Processing inbound order calls
• Checking the status of orders to respond to customers accordingly
• Maintain pricing for customers
• Set up products on accounts
• Work closely with the Inside Sales Managers and RSM’s to ensure an excellent customer experience is delivered

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work remotely:

• No

COVID-19 precaution(s):

• Remote interview process
• Temperature screenings
• Social distancing guidelines in place
• Sanitization, disinfection or cleaning procedures in place

Required Knowledge, Skills, and Abilities

Desirable – use of SAP and Salesforce systems. Desirable – 2nd language (German or Italian ideally). Excellent co-ordination and organization skills. Excellent communication skills. Able to work under pressure and to tight deadlines. Excellent at working within a team.