Job Description

Our Ecommerce department is looking for a competitive, highly motivated, professional to work in our Derby based office, we are looking for someone who is friendly, with great energy, enthusiasm, someone who is hardworking and a team member to join us in our busy department;

E-commerce Administrator Duties will include:

• Processing orders through various suppliers, assist customers by taking orders and handling customer’s general enquiries in a professional manner, whilst updating databases and documents up to date.
• Respond to internet leads in a timely manner.
• Process Customers internet orders via various suppliers.
• Taking Customers orders, adding them to the required systems whilst customers are on the phone.
• Complete sales enquiries in an appropriate, professional and ethical manner with the highest regard to exemplary customer service.
• Typing up Quotations onto dedicated databases.

Required Knowledge, Skills, and Abilities

Strong administrative skills, including data entry, filing and email correspondence. Confident in dealing with customer enquiries over the phone. The ability to work within a team and can show strong organizing and planning skills. Computer Skills - MS Office applications, Outlook.