Job Description

Full Time 37.5 hours - mixture of shifts 9am – 5pm, 10am – 6pm, 11am – 7pm.

This is an exciting opportunity to join a company experiencing strong and rapid growth with career progression opportunities available to the right candidate.

I am currently looking for new recruits who possess strong administration skills, with a keen eye for detail and a dedicated work ethic to join their company.

The position is a multi-disciplinary role with the applicant needing to demonstrate a confident, articulate telephone manner, with the ability to work to structure in an organized way.

Responsibilities of the role:

• To sit telephone appointments with clients (full training on products will be provided).
• To process paperwork for Lasting Power of Attorney applications.
• To answer company phones.

Work remotely:

• No

COVID-19 precaution(s):

• Remote interview process
• Plastic shield at work stations
• Social distancing guidelines in place
• Sanitization, disinfection or cleaning procedures in place

Required Knowledge, Skills, and Abilities

Ability to demonstrate a confident telephone manner, be articulate with clear pronunciation. A large requirement for the role is to engage with customers over the telephone. Patient, friendly manner to deliver excellent customer service to their customer base that can include the elderly. Administration experience is required as the role demands a large volume of administration both paperwork and updating internal CRM systems. Computer experience, you will be trained on their software and systems but experience with Microsoft Word is required. Enjoy working in an organized manner with a keen eye for detail. Strong written and verbal communication skills. A team player. You will be joining a small team and it is essential for you to have a ‘can do’ positive attitude, assisting teammates with workload if required. The role demands a high level of customer interaction so the candidate should have a strong customer focus and be conscientious to get the job done to the highest standard. Be adaptable to change, our business is in a period of growth, we are continually learning and adapting to put the business in the strongest position for success. This means you need to be able to be flexible and not frustrated by change.