Job Description

• The role will proactively provide secretarial and administrative support to the Directors of Stores, Regional Managers and Stores through highly effective planning, organizing and communication whilst role modelling the Company Valu When needed the role will also support the Retail, Retail Operations and Property Director and the Director of Retail Operations
• To build and maintain relationships with the Directors of Stores, Regional Managers, Stores, Retail, Retail Operations and Property Director and key stakeholders of the field teams
• Assist in day to day activities involved in the smooth running of the Divisions, Regions and Stores
• Reduce and remove task from the Senior Leadership team, field teams and stores by improving processes, displaying a high level of customer service and knowledge of all functions, policies, and procedures.
• A key support with strategic plans, bespoke projects and ad hoc requests providing advice to match demand and results from cross functional areas. Within these projects you will give insight, recommendations, detailed analysis, and solutions to overcoming systems risks

Required Knowledge, Skills, and Abilities

Knowledge of Outlook and Office packages i.e. Word, Excel and PowerPoint. Focus on customers' needs delivering requirements to agreed timelines. Able to simplify complexity, driving continuous improvement in self, team and stakeholders. Personal Assistant experience. Project Management methodology – Lean Six Sigma (Yellow Belt), Prince 2, Agile. Organized and able to plan and priorities workload. Effective decision making, communications and listening. Able to make confident decisions at pace. Personally organized, confident, and articulate. Well-developed interpersonal skills including excellent written and verbal communication. Good communication skills. Takes personal ownership for tasks. Relationship Management - Builds good cross-functional relationships with the purpose of driving and delivering team goals/objectives. Pro-actively uses their internal and/or external network to good effect. Decision Making - Uses knowledge & judgment to make decisions. Understands the impact of their decisions and knows when to check or consult with others. Takes ownership of their decisions and sees things through. Able to work under pressure, always remain resilient, delivering at pace. Able to implement effective plans on time and to agreed standards. Strong team player. Inspire confidence and drive engagement across Regions and Divisions. Able to multi-task, remaining organized and collected when faced with multiple priorities. Change Mindset - Supports and embraces change, understands the rationale for change and is confident working in a changing environment. Displays a positive can-do attitude, using this to support others along the way. Challenges the status-quo to implement change for the better within their team or function. Operationally Focused - Consistently delivers core processes while looking for opportunities to improve. Demonstrates attention to detail and concern for accuracy. Knowledge of sites used to support the Regional Business Managers such as Bates, Concur etc. Deliver results across a wide range of stakeholders. Ability to create material that is accurate, timely and engaging. Positive and pragmatic outlook. Ability to use data to deliver insight, generating ideas and making recommendations. Role model the Company values. Experience managing a network of stakeholders. Welcoming of change / resilient to the stresses it brings.