Job Description

Day to Day Tasks

• To answer inbound telephone calls to business
• To deal with customer enquiries providing assistance where required.
• Creating customers files based on information provided, including telephonic enquiries and emails.
• Creation of contract folders and populating with all necessary information and documents for each contract
• Booking in Director’s meetings, architects site surveys with customers, and other business meetings
• Supporting Finance & HR Manager with simple bookkeeping tasks
• Updating internal systems like Capsule CRM (training will be provided)
• Liaising with architects, managers
• To deal with and/or monitor any customer issues relating to landscape design contracts.

Job Terms

Working Hours – Monday-Friday. 8.00am – 5.00pm

Holidays - 28 Holidays per annum including Bank Holidays

Pension scheme

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Work remotely:

• No

COVID-19 precaution(s):

• Personal protective equipment provided or required
• Sanitization, disinfection or cleaning procedures in place

Required Knowledge, Skills, and Abilities

· Office Administration experience · Good interpersonal skills and the ability to work independently and take initiative · Excellent attention to detail · Excellent Customer Service Skills · Computer literate with knowledge of Microsoft Word, Excel and Outlook · Ability to manage multiple priorities · Excellent time management and organizational skills are a must · Comfortable working on different software systems. Experience: office administrative: 2 years (Required)