Job Description

Award winning digital marketing agency who are continuing their growth and are now looking for a number of Account Managers to join their team.

As an Account Manager your role will be to support, revitalise, build excellent client relationship management within business to business and help to nurture, grow, and retain their client base.

Responsibilities

Ownership of a portfolio of new and existing clients, with responsibility for building strong client relationships and ensuring their clients achieve success with the service.

Plan, schedule and oversee key client communication points.

Understand the needs and business objectives and ensure they deliver against them

Onboard new clients (post-sales) deliver best practice client training and ensure strong levels of client satisfaction.

Analyse business data to draw conclusions, optimise their campaigns and make their clients even more successful

Understand then shape their approach to better develop, diversify, and grow client accounts.

Required Knowledge, Skills, and Abilities

Experience in building trust and developing B2B client relationships Superb communication, interpersonal and teamwork skills with the confidence to communicate at C-Level. Excellent influencing and relationship-building skills Highly organised Strong analytical ability to draw insights from data and identify opportunities Creative problem solver who insightfully anticipates customer needs and proactively addresses them. Self-starter attitude with the ability to work well independently and self-manage workload effectively Fun and hungry to learn!