Job Description

To provide comprehensive administrative support to the school's academic and administrative staff as well as to undergraduate and postgraduate (PGT/) students. Be responsible for maintaining key systems within the College of Science and Engineering related to teaching and quality assurance.

Main Duties and Responsibilities**

The main duties and responsibilities listed below provide an indication of the generalist scope of tasks associated with a role of this nature within the College of Science and Engineering.

Specific duties and responsibilities for the role may vary locally dependent on School placement and this will be discussed with each preferred candidate prior to and immediately after appointment.

1. To act as a first point of contact via email inbox in a busy teaching office for staff, students and internal/external customers, communicating efficiently, effectively and courteously.

2. Provision of administrative support to disciplines in the College of Science and Engineering including support to key discipline committees e.g. discipline meeting and staff student liaison committee meetings, making use of University systems (such as SharePoint) for the management of committee paperwork. Production of accurate minutes from these meetings.

3. Administration of examinations including preparation of exam papers ensuring the moderation process is followed. Upload of exam papers to relevant portal(s). Design and processing of exam scripts. Servicing of exams whether in exam venues or online. Clerk to the Board of Examiners. Liaise with the external examiner and prepare all information required by him/her for pre-exam board scrutiny. Publication of results.

4. Administration of all coursework submitted to the Teaching Office including dissemination of and recording of information for quality assurance purposes. Maintenance of the Moodle Site and Turnitin or relevant plagiarism software

5. Provide general office duties e.g. maintaining office equipment, responsibility for the upkeep of notices and maintenance of stationery stores. Identify and contribute to the implementation of new office procedures to continually improve office systems.

6. Monitor and approve all local room bookings with the College of Science and Engineering.

7. Other administrative duties required throughout the teaching and student cycle including maintenance of records; committee servicing, front line support

8. Undertake any other reasonable duties as directed by the line manager

Required Knowledge, Skills, and Abilities

Either: Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role. Or: Scottish Credit and Qualification Framework level 5 or 6 (National 5 or 6, Scottish Vocational Qualification level 2 or 3) or equivalent, and experience of personal development in a similar role. Excellent knowledge of current IT packages including Word, Excel, and e-mail. Knowledge of University systems and Higher Education procedures. Proven excellent administrative skills, including excellent attention to detail. Excellent interpersonal skills with the ability to communicate pleasantly and positively with others by telephone, email and in person, using tact and discretion when necessary. Ability to work under pressure, and priorities a busy workload responding to changing priorities as appropriate whilst maintaining a high standard of customer service. Ability to use own initiative and be pro-active in planning ahead. Ability to work under minimal supervision as well as working as part of an extended team. Flexibility and willingness to adapt to change. Proven analytical, problem solving skills. Commitment to continuous personal improvement. Relevant administration work experience. Experience of using My Campus or other student records system. Teaching administration experience.