Job Description

We’re looking for an enthusiastic and highly motivated individual with previous administration experience in a sales environment, so if you’re looking for a new challenge, this could be the role for you!

Your responsibilities will include...

• Providing excellent administration support to the business, in particular to the sales team and to the estimating team, including:
  • Logging new enquiries to our ERP system
  • Send quote requests to suppliers
  • Raising purchase orders
• Answering requests for information from new potential customers, which may come via phone, website or email
• Providing cover and support for telephone enquiries
• Be the first point of contact for our customers and provide an excellent service

In addition to a competitive salary, you will benefit from a significant focus on your own personal development and also have access to:

• A wide range of learning and development opportunities.
• A defined contribution pension scheme.
• 33 days holiday (including bank holidays)

Required Knowledge, Skills, and Abilities

You should be an energetic individual who cares deeply about customers and is prepared to go the extra mile to deliver a fantastic experience for the customer, you should have: Excellent telephone and customer service skills. Strong communication, literacy and numeracy skills. Strong analytical skills and attention to detail. The ability to work on your own initiative, as well as being a team player. Strong organizational skills and the ability to priorities your own workload. Flexibility with the ability to deal with high volumes. PC literacy – word, Excel, Outlook, databases. Some knowledge of the self-build and/or timber frame industries is desirable.