Job Description

To provide assistance to the Office by supporting the office paperwork, procedures and providing guidance to the office staff whilst promoting a positive atmosphere in the office

The ideal candidate would have some experience of the hire industry, however this is not essential as training and coaching would be provided.

• Responsible for the organization of administrative tasks within the Branch.
• Complete all necessary paperwork as requested.
• Answering internal and external calls.
• Opening, sorting, delivering and collecting post – internal and external.
• Inputting hire details on to the company database.
• Invoice queries, service requests and breakdowns on site.
• General filing.
• Other general administrative duties as required by the branch.
• Takes personal ownership for the safety of themselves and those around them.
• Takes the initiative and seeks out additional work wherever possible.
• Takes personal responsibility for career development and improving own skills.
• Is willing to help out other employees.
• Personally takes responsibility for making it easy for all customers.

The above list is not exhaustive and you may be required to carry out additional duties from time to time to meet the needs of the business.

Required Knowledge, Skills, and Abilities

General administration experience. Excellent telephone manner. Good computer skills. Communicates in a clear concise and professional manner. High attention to detail. Able to work in a team and encourage a supportive family atmosphere. Passionate about providing the best customer service. Always maintain a positive and enthusiastic attitude. Be honest and open with both customers and colleagues at all times. Demonstrates a strong work ethic, focusing on personal achievement and results.