Job Description

This is for their Development Operations team, which focus on the administrative and technical support for the delivery of new water and waste-water infrastructures for both domestic and non-domestic customers.

The role holder will receive on the job training and support on a variety of tasks including, but not limited to

• Data entry
• Call handling
• Responding to internal and external customer queries (email, calls etc.)

Within this role the successful applicant will develop skills and capabilities to process and program all applications for new connections ensuring completion within the required time-frame and responding to customer enquiries regarding the technical progress of the connection.

Required Knowledge, Skills, and Abilities

High commitment to learning, developing new skills and putting these to use on the job. Working understanding of Microsoft Office applications. Data input experience. The desire to deliver "great" Customer Service to our customers. Good communication, time management & communication skills. Strong organizational and numeric skills.