Job Description

You will manage and develop the provision of a comprehensive secretarial, administrative and clerical service within a designated clinical specialty/specialties. You will be responsible to the Clinical Services Manager, for the planning, development and redesign of the service.

You will be responsible for the development and training of secretarial, administrative and clerical staff within the team. Responsible for day to day line management of secretarial and administrative staff within the departmental budget.

Duties include recruitment and selection, KSF Personal Development Planning & Review, performance management, attendance management, conduct, grievance and other people management processes, payroll administration.

The shift pattern for this post is Monday – Friday 8.30am – 4.30pm.

Required Knowledge, Skills, and Abilities

You will assist in the planning and provision of secretarial, administrative and clerical services across the service and where necessary re-allocate tasks on a daily basis to meet service requirements and develop and manage improvements by reviewing and streamlining administrative processes whilst taking an innovative approach to achieving objectives within an environment of continually evolving expectations and demands. You should have significant administration management experience within an Acute Hospital environment with detailed knowledge (Diploma Level) of the full range of patient administration procedures and practices Previous experience and the ability to demonstrate effective supervision of administrative and clerical staff directly involved in patient administration.