Job Description

I am keen to speak to sales administrators that have worked preparing documentation for shipment of goods and worked as part of a team.
Day to day duties will involve:-

• Dealing with customer enquiries and follow up in a timely manner
• Matching orders to relevant quotations and logging on the enquiry register
• Answering incoming telephone calls quickly, courteously and in an efficient manner.
• Answering reception phone and dealing with visitors
• Liaising with external sales staff regarding the status of customers prior to any visits
• Liaising with QC regarding customer complaints and quality issue
• Working with the Sales Manager/Sales Office Manager - monitoring key projects and producing report information and data
• Preparing all documentation required for all export shipments I.E packing lists, Certificates, Invoices etc.
• Liaising with approved transport sub-contractors and freight forwarders to prepare export documentation
• Liaising with approved transport sub-contractors and relevant departments to ensure orders they are dispatched in a cost-efficient manner
• Working with procurement to ensure the business has sufficient materials and purchased items to support customer supply needs

Required Knowledge, Skills, and Abilities