Deliver a consistently high-end customer focused experience
Embody a high-performance approach and encourage colleagues to do the same
Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
Provide timely and accurate information
Respond appropriately to varying and fast changing priorities
Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
Represent Securitas and the client organization in a manner that is in-keeping with the values, brand identity and culture of both
This role will be based in Glasgow on the following shift pattern:
Monday - Friday
0600 - 1800
60 hours per week
Benefits:
Paid holiday, company pension and life assurance scheme
Discounted gym membership
Wellness advice and support
Cycle to Work Scheme
Car lease and new car purchasing schemes
Employee discounts and cashback savings across hundreds of your favorite high street brands, online shopping, holidays, and days out.
City & Guilds accredited training program for professional and personal development
Support to gain your SIA license
Required Knowledge, Skills, and Abilities
Previous experience within a supervisory role. Highest quality personal appearance. Flexible, professional and adept at working under pressure. Outstanding written, verbal and oral communication skills. Customer oriented with a passion for high-level service. Working knowledge of administrative computer packages such as MS Office, GSuite, etc. Polite and proactive. Punctual and trustworthy. Able to use initiative and highly adaptable. Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment. Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on. SIA license holders preferred.