Job Description

• Booking engineers paperwork manually onto electronic system

• Manage engineers timesheets ensuring deadlines met

• Enter utilization sheets & provide summaries / reports

• Provide support for engineers for PPE, overalls, tooling etc.

• Organize all training, medical & calibration requirements for engineers

• Assist & monitor progress with new electronic paperless system

• Invoicing

• Phone coverage for all departments overflow

• Cover reception welcoming customers/suppliers

• Electronic filing

• Handle & review customer contracts including updating costs, renewals & raising new contracts

• Provide assistance to the service controllers when required i.e. chasing customers for information & raising estimates.

• Act as cover for sales administrator role when required

• Run weekly work in progress report

• Process expenses for service manager & supervisors

• Ad hoc booking of hotels & flights when required

• Order all stationery requirements for the company

Required Knowledge, Skills, and Abilities

Excellent planning skills. Excellent interpersonal skills. Effective communicator. Flexible. Honest, reliable, trustworthy, good time keeper. Excellent Microsoft excel & word skills (PowerPoint desirable). Administrative experience. Understanding of the service business. CDK (Kerridge) experience is essential.