Job Description

We require a process-minded, adaptable, influential and commercially aware individual, who can see opportunities and risks, contribute effectively to operational improvement and build positive relationships.

Our team owns and drives the end-to-end process to ensure accuracy of data and effective case tracking. We continually look to optimize management information and reporting provided to the business.
KEY RESPONSIBILITIES:

• Track and monitor adjustable policies using a custom tracker, where users are able to update case statuses, note comments and maintain key contacts. The data recorded within the custom tracker is key to the production of meaningful MI and reporting.
• Establish contacts and engage in regular communication with Brokers and internal stakeholders (written and verbal), this is important to enable receipt of required audit information and improve credit control dispute resolution timeframes.
• Track premium audit statuses of open and overdue items.
• Demonstrate values and volumes of premium audits and calculate adjustment premiums, providing a clear audit trail of contact history, actions, calculation progress and outcomes.
• Calculating adjustment premiums accurately, update customer records and registering adjustment premiums.
• Prepare booking instructions, ensuring timely registration and invoice production.

WE OFFER IN RETURN!

Competitive salary & pension scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidized gym membership, Comprehensive Learning & development offerings.

Required Knowledge, Skills, and Abilities

Fluent in English and German, both written and orally. Another European language to a fluent level is advantageous A team-player and the ability to work as part of a small team. Experience of managing own workload and initiating relationships with various partners.