Job Description

The hours of work will be 8am until 5pm Monday to Friday, however this would be negotiable for the right candidate.

Key Tasks and Responsibilities

· Take and process orders made by telephone, fax or email.

· Ensure all telephone calls are handled in a courteous and respectable manner.

· Deal with customer queries and complaints both efficiently and effectively and escalate to Sales Office Manager if necessary.

· Process sales data and process Invoices/credit notes as necessary.

· File all paperwork generated.

· Various Admin duties.

· Working on spreadsheets.

Schedule:

• Monday to Friday

Work remotely:

• No

COVID-19 precaution(s):

• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• sanitization, disinfection or cleaning procedures in place

Required Knowledge, Skills, and Abilities