Job Description

Hardworking, motivated and enthusiastic apprentices to join their busy office. This vacancy will be supported by a Digital Applications Support apprenticeship delivered by QA. You gain valuable work experience to help your organizational and communication skills whilst earning a qualification at the same time! We are looking to arrange interviews soon with an immediate start in January available.

Start with a 12 month Digital Applications Support apprenticeship, using multiple systems including Joblogic and Microsoft Office applications to expertly handle all diaries, customer queries and managing all order forms.

· Working with Joblogic (our internal CRM system) to manage all diaries for our engineers

· Using Joblogic to manage, track and schedule jobs and making amendments if necessary

· Answering the telephone when necessary in a professional manner, making outbound calls to book appointments for engineers with clients

· Handling all customer email enquiries via Microsoft Outlook in a polite and professional manner

· Using the Microsoft package including Outlook, Excel and Word to keep all records, work orders and processed jobs up to date and compliant

· Scanning all paperwork documents and saving into appropriate folders

· Completing all general administration duties when required including photocopying and filing

· Working in a timely manner in a fast paced environment

Contract length: 12 months

Benefits:

• Company pension
• On-site parking

Schedule:

• 8 hour shift

Work remotely:

• No

COVID-19 precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitization, disinfection or cleaning procedures in place

Required Knowledge, Skills, and Abilities

· Ambitions to work within a Digital Operations Support position with a strong work ethic and open to new ideas · Excellent communication skills, both written and verbal · Strong computer skills · High level attention to detail and accuracy · Confident answering phones and building rapport with customers