Job Description

This is an exciting opportunity to work with a very high caliber client and dealing with high profile clients. 5* Customer Service is key for this client!

This role is temporary to begin with but could turn in to something permanent for the right person.

Hours: 9am to 5pm early finish on a Friday!

What does the day look like?

• Dealing with all incoming calls.

• Organizing the team mailbox.

• Reply to emails and send customer letter.

• Liaise with local councils and housing associations weekly.

• Log all jobs and clear jobs off the system.

• Allocate jobs to right department.

• Maintain spreadsheets.

• General Admin duties.

Contract length: 3 months

Work remotely:

• Temporarily due to COVID-19

COVID-19 precaution(s):

• Remote interview process

Required Knowledge, Skills, and Abilities

· You have previous Customer Service experience · Ideally have experience with New Build Houses · Strong confident telephone manner · Good knowledge of MS Office · Ideally used Salesforce. Education: A-Level or equivalent (preferred) Experience: customer service: 1 year (preferred)