Job Description

We are looking to speak to fluent German speakers for an excellent, permanent opportunity based in Glasgow. We are looking to speak to experienced and driven candidates for this exciting opportunity to join a growing, global insurance business. For this role you will be responsible for monitoring, controlling and reporting on various credit control resolution processes within specialized business areas daily.

What is the day to day like?

• Tracking and monitoring policies with use of the systems to update information, key contacts and details.

• Collecting and gathering data which is integral to MI and reporting.

• Establishing and maintaining regular communication with clients and stakeholders, adhering to deadlines.

• Reporting on status of tasks, their progress and outcomes.

• Maintaining a high level of accuracy and quality in all elements of the role.

• Communicating professionally with clients over the phone and via email daily.

• Working towards and exceeding all set targets and KPI's.
• Demonstrating an ability to contribute and enhance best practice to drive business development.

What do you get in return?

• Competitive salary
• Access to company pension scheme
• 25 days annual leave plus 8 bank holidays
• Medical cover & Life Cover

Work remotely:

• Temporarily due to COVID-19

Required Knowledge, Skills, and Abilities

You are fluent in English and German languages both written and orally. You have vast experience within a customer service, credit control or administrative environment. You have excellent communication skills across various business levels. You enjoy building and maintaining relationships with key internal and external stakeholders. You enjoy working as part of a wider team as well as individually. You have strong attention to detail. You have experience working towards set targets and KPI's. You are able to manage you time and diary effectively to complete all tasks. Experience: Administrative experience: 1 year (preferred). Customer service: 1 year (preferred). Language: German (preferred).