Job Description

We now have an exciting opportunity for a Field Service Engineer, who will be supporting our customer sites. Our team of Service Engineers work with us as they enjoy the day to day challenges that they are met with and value their ability to work as part of a supported, self-reliant and self-motivated team in a family run business. They feel valued and stable and as a result of this, they can adapt to various tasks throughout their working day and are accepting to changes within the workplace.

You will be responsible for providing an efficient and effective quality of service reporting directly to the Operation’s Manager.

As our Field Service Engineer duties will include:

- Carrying out servicing, breakdowns and preventive maintenance in the most efficient and cost effective manner on behalf of HFT and the Customer

- Have the ability to troubleshoot problems, repair, test, calibrate and fault find

- Provide on-site technical support to clients as required

- Build relations and offer excellent customer service

- Maintain company assigned vehicle, tools, and test equipment in satisfactory conditions

- Work with Customer support Team to meet scheduled/committed activity & ensure standards and commitments are maintained and upheld

- Attend regular training courses as required and determined by Operations Manager

Required Knowledge, Skills, and Abilities