Job Description

It’s an incredibly interesting and challenging role that provides the opportunity to work directly with our client facing teams and clients.

The role would suit an experienced project coordinator or office administrator used to the demands that exceptional business administration requires.

• Coordinating projects with our client facing teams, including our overseas delivery Centre’s.
• Preparing and assisting with client communications.
• Attending internal meetings with senior leaders.
• Financial administration, budget preparation and analysis.
• Project planning, progress monitoring and reporting.
• Understanding and administering our risk management process.
• Data entry risk administration and reporting.

Client Account Executives (CAE)

• Work in teams, taking direction from your CAE Team Leader and CAE Manager.
• Are passionate in the role they play to help achieve business priorities and excellent client service.
• Enjoy the demands that come with working on client engagements and to defined KPI’s.
• Manage their time, and personal chargeable time.
• Are willing to learn new tasks and take on new responsibilities when needed.
• Take the time to learn about our clients, and the services we’re providing to them.
• Share ideas and best practice with colleagues and peers.
• Travel to our other offices as needed.

Required Knowledge, Skills, and Abilities

What we’re looking for: Enthusiasm and passion to deliver exceptional client service. Confidence with numbers and budget work. Excellent proven organization, multi-tasking skills and enjoyment in building strong working relationships. Proven office work experience. Organization skills, ability to perform tasks and priorities work, especially when there are conflicting demands. Work effectively under pressure. Ability to interpret financial data and produce relevant reports. Pragmatic in your approach to problem-solving. Good communicator, making sure tasks are clearly understood and taking personal responsibility in dealing with queries to/from the client engagement teams. Attention to detail and the personal motivation to perform your role to the highest standards. Always punctual, flexible and responsive in how you approach your work. English and Math GCSE at grades A to C (or equivalent). Microsoft office suite experience, good Excel skills are particularly valued. A degree is not essential for this role. No professional qualifications are needed for this role.