The successful candidate will provide comprehensive, personal assistance and secretarial services within corporate standards to the Senior Management Team, Head of Service managers and Members. These will include:
* management of electronic calendars, including scheduling internal and external meetings both in-person and via MS Teams and Zoom;
* accurate minute taking at meetings, and any associated follow-up work;
* proactively engaging with members of the Senior Management Team updating them on progress from other officers and outside bodies
* proactively handling and responding to routine and sensitive and confidential communications by email, letter and telephone;
* providing central coordination of all complaints submitted as part of the Council's customer care strategy, including liaising with and chasing progress from other officers and senior managers;
* managing and organising manual and electronic filing systems, including the maintenance of records and data, and accurate retrieval of information.
* demonstrating a commitment to delivering the Council's values of great customer service, openness and accountability, innovation and improvement and fairness and respect.
Reference no: 40434
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