Job Description

 

• Management of void properties within your department
• Organising works and updating clients in line with completion dates
• Answering calls from clients in regard to repairs/maintenance issues within their properties while consistently providing an exceptional level of customer service
• Planning/scheduling multi-trade operative’s workloads, using bespoke software packages
• Liaising with suppliers to allocate services to void properties, furniture etc
• Liaising with residents/operatives /surveyors/supervisors/clients
• Data entry and updating of various day to day spreadsheets
• Diary/Calendar management for operatives
• Collating & providing weekly reports

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Required Knowledge, Skills, and Abilities

Social housing experience Have an excellent eye for detail and a flexible approach as well as being articulate and a good communicator Be motivated to progress within the company Excellent communication skills, both written and verbal with a high degree of professionalism High level of the English language, both written and verbal Experience of Microsoft packages with an ability to pick up new software quickly Enthusiastic, dependable, punctual, pro-active and self-motivated Ability to work independently and also in a team environment