Job Description

We are seeking a Business Analyst with additional Project or Work stream leadership experience or potential. The candidate must have experience of cross-application implementations for at least two of the following functions: sales, supply chain, Finance, or customer technical support. Must be an excellent communicator who is at ease leading requirements / process mapping / process design workshops. This experience gained on a CRM (SalesForce) or an ERP (Oracle) project ideal. Must be a self-starter with proven 5+ years full-time in a BA role. The role will support multiple EMEA IT projects and act as project lead for small projects when required.

Essential Duties and Responsibilities:

• Facilitate the capture / definition / documentation of detailed business process maps with cross-functional stakeholders.
• Define accurate and concise user stories / business requirements.
• Provide general Business Analyst and Business Change Management support for all EMEA enterprise application projects and system enhancements.
• Act as a single-point-of-contact for SMEs in representing processes and requirements to technical teams.
• Collaborate with cross-functional teams in delivering via Agile, Waterfall, Hybrid methodologies.
• Drive execution of assigned project deliverables.
• Lead small to medium sized IT projects when required.
• Understand technical, resource and schedule implications of business decisions.
• Work with stakeholders to determine project timing and resourcing requirements.
• Monitor execution and report status, risks and issues to the Project / Programme Manager.

Required Knowledge, Skills, and Abilities

Significant experience facilitating workshops for business. requirements/business process capture, “to be” process design, organizational change impact. Strong strategic thinking skills; understands business needs and brings proactive solutions to the team. Experience with enterprise-level application development projects and working with multi-discipline, globally distributed teams. Experience with Agile and Hybrid methodologies. Experience in conducting Level of Effort analyses, bottom-up project planning. 5+ years of experience in an IT applications Business Analyst role. 1+ years of leading a project or work stream. Experience managing JIRA boards. Scrum Master experience a plus. Experience with SalesForce.com / Salesforce Commerce Cloud and ERP systems. Medical device and/or pharmaceutical experience. Vendor Management experience. Experience of being a BA on application implementation projects involving either sales, supply chain, Finance, or tech support functions. Someone who is an excellent communicator and can lead requirements / process mapping / process design workshops. Experience of being responsible for delivering a project or work stream (project co-ordination / lead role) would be ideal … if they haven’t yet they must be capable of stepping up into that project lead role to support me on minor projects/work streams from the start. Someone who has project experience looking to work in a BA/PM role. Aid in articulation of business processes that drive technical requirements. Set project scope, priorities, milestones and deliverable schedules. Experience with Agile methodologies. Experience with one or more of these following applications is a plus - Oracle EBS, SalesForce, Commercial Cloud. Jira, Confluence. Business processes.