Job Description

• Monitor, manage and motivate your team
• Maintaining up to date knowledge of compliance procedures
• Completing a first level oversight, ensuring SLA delivery
• Following performance management framework where necessary
• Providing coaching and encouraging skill development
• Promoting a culture of continuous improvement
• Provide regular updates to the senior operational team on any issues
• Hold monthly 121’s and provide feedback and objectives accordingly

Work remotely:

• Temporarily due to COVID-19

Required Knowledge, Skills, and Abilities

Highly experienced within a Financial Services environment. A natural people person with outstanding people management skills. Experience working in a regulated FCA environment with a strong knowledge of regulatory and compliance requirements. Ability to work closely alongside team members, coaching and motivating them. Excellent attitude and work ethic. Solid internal stakeholder management skills. Education: Bachelor's (preferred). Experience: Management: 1 year (preferred).