Job Description

We are looking to speak to experienced Servicing Analysts about a temporary opportunity with a global professional services business in the City Centre of Glasgow. Working across professional services clients you will be a key player in ensuring that SLAs are met on a consistent basis, whilst abiding by all regulatory guidelines.

What does the day-to-day look like?

• Complete Money in and money out transfers
• Support on pensions and investments products
• Respond to any telephone or email inquiries from any clients on a regular basis ensuring that their needs are assisted with urgency
• Ensure all tasks are completed to the required standard and that all service deliverables are met
• Internal and external stakeholder management

This is a 3-month temporary position which will pay between £12 and £13.50 per hour - with the potential for extension for the right individual

Contract length: 3 months

Benefits:

• Flexible schedule
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Work remotely:

• Temporarily due to COVID-19

COVID-19 precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitization, disinfection or cleaning procedures in place

Required Knowledge, Skills, and Abilities

You will be a professional and conscientious individual preferably with a background in either investments or pensions, ideally with experience of transfers. Attention to detail is a must combined with strong analytical and problem-solving skills. Degree educated in a business or financial focused discipline - desirable.