Job Description

Main Duties and Responsibilities

• Managing accounts administration the brand
• Carry out day to day tasks in accordance with the RICS Code of Practice
• Overseeing a small team of accounts assistants, ensuring a smooth completion of tasks for both Rent and Commercial Service Charges
  • Purchase Ledger
  • Cashier
  • Demands
  • Bank Reconciliations
  • Arrears Chasing
  • Any other ad hoc duties
  • Deposits
• Deputise for the Head of Lettings Accounting in her absence
• Attend Client Meetings
• Conducting annual appraisals for the team
• Prepare and complete monthly and quarterly client statements
• Ensure all clients are paid their rental income in line with the management agreement.
• Client accounting duties - managing a small portfolio of Service charge commercial blocks. This portfolio will increase in time with new business and some existing clients due to restructure.
  • Year-end process
  • Audit queries/draft accounts
  • Client reporting
  • Other ad hoc duties.
  • Raising Quarterly Management Fees
  • Setting up new Clients/Properties/Tenants on the system
• Carrying out performance reviews
• Organising holidays and training

Required Knowledge, Skills, and Abilities

Good Understanding of Lettings & Residential Property Management and current Legislation Commercial understanding of the business operation Well-developed interpersonal and oral communication skills Good Excel and Word Skills Ability to work on own initiative Good numerical skills Ability to work as a team player Ability to prioritise word load and work under pressure Strong organisational skills Problem solving and dispute resolution managing a small team but not essential