Job Description

As a Survey and Planning Auditor, the main part of your role will be to provide an expert home measure service to our customers. You’ll visit the customer in their home, complete a survey of their kitchen and record all details electronically before uploading to the Wren network..

Once trained, you will then work with the showroom team to complete kitchen plan checks to improve the quality of planning skills, providing feedback to the showroom on your findings. This is to ensure that kitchen plans are always of a high quality, maintaining an exceptional customer journey.

A quick overview of what our Survey and Planning Auditors do.

• Conduct home surveys that ensure accurate measurements are used in the design process
• Provide exceptional customer service in customers’ homes and the showroom
• Reduce errors within the business
• Ensure high quality plans by auditing designs in advance of delivery, providing feedback to relevant parties
• Maintain safe showrooms by completing daily, weekly and periodical Health and Safety checks

Some Benefits of Working for Us:

• A fantastic team environment, with great facilities
• Business vehicle, fuel card, equipment and uniform provided
• Excellent training and development
• Fantastic career progression
• High-quality IT equipment and software
• 25 holiday days (plus bank holidays)

Required Knowledge, Skills, and Abilities

Full manual driving license. Excellent attention to detail and accuracy checking. Excellent communication skills - both written and verbal. Be process-driven, with the ability to create and follow processes. Previous experience of conducting home measures. Exceptional design skills and ability to use planner software. Knowledge of kitchen installation and legislation. Knowledge of compliance processes.