Job Description

The primary role of the post holder is to provide clerical support to the service.

The post holder will work within clearly defined protocol and procedures, adhering to Board policies e.g. Health and Safety, Data Protection and Confidentiality.

After initial induction and on the job training, the post holder will work with some supervision and guidance and assistance is available from Data Manager/Administrator.

The post holder will have an appraisal in line with NHSGGC policy

New employees will undertake an induction/training programme. This will be a minimum of 4 weeks depending on the department and location.

Existing training and education will be supported by a period of orientation and induction to be completed within a period of 4 weeks. The shift pattern for this post is Monday – Friday 8.30am – 4.30pm.

Required Knowledge, Skills, and Abilities

Standard Grade English. Good keyboard skills. Good written and verbal communication skills. Ability to work as part of a team. Ability to follow protocols for work areas and contribute to review of these protocols. Ability to priorities workload and exercise initiative. Flexible. Keyboard skills. Typing qualification. Experience of data input. Proficient in Microsoft Office particularly in word. Previous NHS Experience. Must show competence in the basic use of computer packages evidenced by experience or formal qualification e.g. ECDL. Must show knowledge of working in an office environment and of operation of office equipment and systems. This may be through formal training or work experience. Requires good command of verbal and written English. Requires knowledge of organization and department gained through prior experience within the organization, induction or short period of orientation.