Job Description

As an Administrator you'll be a key part of the Business Support Team, supporting internal departments and clients with administrative and operational needs.
What you'll be doing

• Responding telephone and e-mail queries from our clients
• Monitoring department mailboxes and actioning accordingly
• Ensuring online records are kept up to date
• Supporting the file review team with administration
• Responsible for ensuring clients have access to our systems
• Responsible for ensuring visit reminders are sent to client firms
• Office Support including managing invoices and office stationary

Nice to haves.
Relevant experience in financial services or customer support.
What we offer you

• Company funded income protection, critical illness and life assurance cover
• Happy to talk flexible working
• Access to our regular wellbeing programme including free Zoom fitness classes, meditation, yoga..
• Contributory pension scheme
• Annual leave allowance increasing with length of service
• An extra day off to celebrate your birthday, plus a £25 Amazon voucher
• An annual performance-related bonus
• Regular company update meeting – ask me anything style Q&A with our leadership team
• Investment in your professional development
• Access to our free Employee Assistance Programme
• An invite to our exclusive annual Christmas Party
• Lots of fundraising events for charity to get involved in!

Required Knowledge, Skills, and Abilities

You are a team player who works well in an evolving environment. Positive, and proactive, you have the ability to work well with different levels and teams within the organization. You are flexible and able to work well under pressure whilst meeting deadlines. Most of all, you like to have fun and support your teammates! This is an excellent opportunity for a highly motivated individual looking for a varied fast paced role within the financial services. What you need to succeed: Administrative experience in a fast-paced environment. Experience working with Microsoft Word, Excel and PowerPoint. Strong interpersonal skills, including the ability to communicate effectively verbally and in writing. Customer service and problem-solving experience. Collaborative with ability to take initiative and a strong ‘can do’ attitude. Sense of urgency – to be able to focus your energy on where it matters the most