Job Description

• Supporting the day to day running of all Soft Service Lines to deliver the agreed SLA and standards, to include catering, cleaning, reception, retail outlet, mail room, bar operations and maintenance activities.
• Support with completion of weekly/monthly bookwork on Eprofit System
• Assist with updating Salus system across the sites
• Assist with completion of monthly Ecat Audits
• Support with data entry on Power BI / Sharepoint
• Support with Order placing through SAP / Coupa
• Assist with imputing work schedules on Kronos
• Dealing with Suppliers/Contractors, arranging attendance to sites
• Support covering Reception when required
• Support delivering mail organizing DHL pick up when required
• Attend meetings where required
• Completion of general day to day admin duties where required
• Assist in ensuring that statutory requirements and company policies and procedures are followed, and deadlines are met
• Assist with compliance onsite, ensuring service, safety and standard excellence
• Contribute to the team to the agreed standards ensuring that the client receives services of the highest quality

Required Knowledge, Skills, and Abilities

Previous experience of delivering operational services in a similar environment. Knowledge of Excel / Word / PowerPoint. Administration Experience. Excellent communication skills. Achieve set, standards and operate to performance criteria. Manage multiple workloads and shifting priorities. Positive approach to learning in role and identifying own training needs as appropriate. Self-motivated and able to work on own initiative within a team environment. Administration experience. Reception / customer experience. Experience of managing conflicting expectations of the client and consumer within one business area.