Job Description

• This role is dealing with a backlog of administrative tasks, and the client is looking for good experience in administration with good Excel skills.
• To provide first line contact for general enquiries and information relating to courses, dates, funding etc.
• To process, review, update and audit data for all Distance Learning enquiries, applications, enrolments.
• To ensure all administration, in conjunction with Distance Learning programmes is completed to agreed timescales and standards.
• To produce relevant reports and analyze the data i.e. identify learners ready for certification.
• To monitor and record student progress and results on the college VLE system, internal database (Unit-e) and Learning partner sites.
• To distribute mail and answer correspondence.

Required Knowledge, Skills, and Abilities

SCQF level 7 or equivalent qualification in administration related subject. Relevant administration experience within a busy office. Excellent communication skills. Attention to detail. Strong IT skills in Microsoft Office Suite. Especially within Excel. Customer-focused approach to work. Flexible, supportive team-player.