We are looking for a competent individual who has a great level of IT and excellent communication skills. You will be articulate, presentable, enthusiastic, well organised and have great attention to detail. Ideal candidates will come from a service provider-based environment.
Responsibilities:
Full credit control payment chasing
Meet and exceed monthly cash collection and debtor day targets
Resolution of invoice queries, liaising with the service team
Credit note issue and allocation
Credit & Debit card payment processing
Be pro-active in all aspects of the ledger, to review and maintain accounts in line with business requirements
Preparation of court letters for overdue balances
Posting and correct allocation of cash receipts against customer accounts
Sales ledger account reconciliations
Maintain daybook log of all key customer communications and maintain customer account contact details
Assist with the setting up of direct debits
Maintain excellent customer relationships
In return, you have the chance to work for a successful growing NSI gold and BAFE approved company with a great reputation and knowledge of CCTV, Access Control and Fire, and Intruder Alarms.
Competitive salary
On-going training
Auto-enrolment pension scheme
Onsite parking
Additional paid bonuses and company incentives/days out!
Required Knowledge, Skills, and Abilities
Previous experience in a similar role Being flexible Using initiative Communication and listening Good negotiation skills IT Skills Strong organisation skills Customer service Ability to work as part of a team as well as independently Being professional and courteous Resolving problems quickly