Job Description

This is what we need you to do...

• To undertake administrative duties to support the business needs of the Team and the wider service area using, where appropriate, computer based systems, to ensure that services are maintained effectively, flexibly and in a timely way so as to enable the service area and organisation to meet it objectives
• Assist in the implementation of the organisation's equal opportunities objectives with particular reference to any targets / positive actions set out in the [Fairness & Diversity Strategy]
• Senior Managers, Professional Staff Office staff, service users, and members of the public
• To provide support with financial matters including electronic procurement packages, petty cash and accurate recording of purchases for budget monitoring purposes
• To facilitate meetings, seminars and workshops. Including booking rooms / venues, sending invites, preparing agendas and support for meetings as required.
• Diary management where appropriate
• To be responsible for the accurate input and monitoring of records and data onto relevant systems
• Creation and maintenance of filing and recording systems, including statistics and monitoring as appropriate
• To support a systematic approach to the archiving and appropriate disposal of information
• To respond and deal with queries via telephone, email and in person providing a high standard of customer care
• To undertake research as required
• Assist with the response to all customer enquiries and requests for data in accordance with corporate standards and agreed guidelines
• To ensure confidentiality is maintained at all times within in your service area
• To assist with statutory procedures within relevant service are
• To provide administrative support across the services to better meet business needs, whilst giving opportunities to the post holder to broaden their skills and experience
• To undertake such other duties related to the work of the organisation as may be assigned that are consistent with the nature of the job and its level of responsibility

Required Knowledge, Skills, and Abilities