Job Description

An exciting role for a Security Vetting and Pass Administrator has just become available at the heart of the City of London.

If you enjoy performing administrative tasks, entering data into the computer system accurately and in a timely manner, interacting with diverse range of stakeholders and providing excellent customer service, we want to hear from you.

As a Security Vetting and Pass Administrator you will be mainly working with the other team members to process security applications and issue physical security passes. The Pass Office is a part of the wider Personnel Security Team, which has been established within the Parliamentary Security Department to mitigate the risk of workers exploiting their legitimate access to The Palace of Westminster for unauthorised purposes. This is therefore an exciting and a busy role.

To be successful in this role, you would:

• Take responsibility for completing administrative tasks to a high standard by organising own workload and prioritising accordingly.
• Have the ability to work quickly and accurately in a busy administrative environment using IT systems.
• Have excellent interpersonal and customer service skills with a confident manner to be able to think quickly, react appropriately with all stakeholders in a potentially challenging environment, while keeping principles of equality and diversity in mind.
• Work effectively within a team with a “can-do” attitude and with the flexibility to switch tasks to achieve team goals.
• Communicate clearly, concisely and effectively both orally and in writing.

Please do review the full job description before applying. Please also note, this role will be based on the Parliamentary Estate, Westminster, London.

What we offer:

Annual leave starting at 30 days pro rata
Civil Service Pension scheme
Interest-free season ticket loan
Discounted membership of the in-house gym

We are proud of our organisational Values- Courageous, Collaborative, Trusted, Inclusive- which will deliver our strategy. We are looking for someone who can bring these values to life.

Application and selection process

Further details will be provided if you are successful at the initial application stage.
We may ask you to complete a test, presentation or other assessment as a part of your recruitment process. If you are invited to interview, we will ask you a combination of competency questions and role specific questions solely based on the criteria below. Any presentation or test requirements will be clearly communicated to you well in advance of your interview.

Required Knowledge, Skills, and Abilities

• Take responsibility for completing administrative tasks to a high standard by organising own workload and prioritising accordingly. • Have the ability to work quickly and accurately in a busy administrative environment using IT systems. • Have excellent interpersonal and customer service skills with a confident manner to be able to think quickly, react appropriately with all stakeholders in a potentially challenging environment, while keeping principles of equality and diversity in mind. • Work effectively within a team with a “can-do” attitude and with the flexibility to switch tasks to achieve team goals. • Communicate clearly, concisely and effectively both orally and in writing.