Job Description

Liaising directly with Local Authorities, branch network, internal stakeholders via letter, email and telephone, to proactively resolve issues to collect current and historic balances
Achieving KPIs aimed at maximising cash collection and minimising old debts and write offs
Preparation of Credit Note, write-off and refund requests ensuring full supporting information and authorisations are obtained.
Raising Credit notes and associated amendment invoices following authorisation, posting to the accounting system.
Liaising with Head of Treasury, Directors, Branch Management and admin staff to resolve queries on Invoices or contracts to facilitate debt collection
Regular reporting to the senior leadership team on account issues
Attend periodic debt review meetings with Local Authorities as and when needed
Ad-hoc tasks including cash forecasting and year end support
Continual operational review and improvement of the ledger / branch function
Support for and interact with the sales ledger team

Required Knowledge, Skills, and Abilities

You will have a minimum of 3 years in a Finance team, but at least 3 years credit control experience with experience of using Finance Systems (Sun would be ideal). Experience of handling multiple ledgers, able to interpret and analyse financial information as well as have an understanding of handling court claims and legal jargon. Possess strong commercial acumen, as well be being highly accurate, numerate and a strong desire to achieve results. You will be engaging and possess great interpersonal skills, with the confidence to influence, manage and work with people. With good attention to detail and accuracy