Job Description

This Trade Branch would benefit from a sales and customer focused Branch Manager who is happy to serve customers, proactively engage with potential future customers, drive sales, maximize the margin, whilst ensuring our customers always walk away happy.

SHIFTS:

• Monday-Friday 0700 - 1630
• Rotating Saturdays 0745 - 1215

DUTIES:

• Ensuring that the branch operates efficiently and to high standards
• Managing a busy Trade Counter delivering the highest customer service to maximize profitability and profit margin
• Managing, supporting and developing a team of Trade Counter Assistants and Warehouse Supervisors
• Promoting our expanding product range
• Quickly resolving any customer issues
• Managing and develop a small branch team
• Identifying improvement opportunities
• Providing customers with information such as stock availability, pricing and lead times
• Working with the Branch Sales Manager and regional support teams to achieve sales and budget targets
• Enhancing sales and the customer experience within the branch
• Your motivation and ability to inspire people will play a big part in your success. Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets

BENEFITS

• You will be rewarded with a very competitive basic salary
• Excellent monthly bonus scheme
• A solid career pathway and structured progression
• Employee discount on our products
• Life Assurance
• Pension Plan
• Employee Assistance Programme
• Discounts across many well-known online and high street retailers (Technology, Fashion, Supermarkets, Entertainment, Days Out, Home and Travel)
• Shares – the option to join us Share Save Scheme, and share the company success
• A blend of training, including e-learning and on the job training to help your career development
• This role offers fantastic opportunity to progress.

Required Knowledge, Skills, and Abilities

A full and valid driving license is essential. Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or UPVC environment. Strong management skills and experience of leading a team. Previous experience of developing teams to maximize job satisfaction and performance. Passion and energy to deliver exceptional customer service and achieve business targets. Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business. Good organizational skills, drive and leadership to manage a branch effectively. Ability to work under pressure.